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General Questions

How do I book an appointment?

You can book an appointment in three easy ways: (1) Visit our website and use the online booking system, (2) Call us at 9345535141 during business hours, or (3) Visit us in person at our spa location. We recommend booking at least 24 hours in advance to ensure your preferred time slot is available. First-time clients may arrive 15 minutes early to complete registration.

What are your operating hours?

Our spa is open Monday to Sunday from 10:00 AM to 8:00 PM. We are closed on major holidays. Extended hours may be available for group bookings and special events. Please contact us in advance for holiday hours and weekend specials.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, digital wallets (Apple Pay, Google Pay), and cash. We also offer flexible payment plans for package bookings and membership subscriptions.

Services & Treatments

How long does each massage session last?

Standard massage sessions are available in 60 and 90-minute durations. We recommend 60 minutes for first-time clients to experience our signature treatments, and 90 minutes for those seeking deeper therapeutic benefits. Custom session lengths are available upon request.

What oils and products do you use?

We use premium, natural, and organic products from trusted suppliers. All our oils are hypoallergenic and cruelty-free. If you have sensitive skin or allergies, please inform us during booking so we can prepare appropriate alternatives for your session.

Are your therapists professionally trained?

Absolutely! All our therapists are certified professionals with extensive training in various massage techniques and wellness practices. They undergo continuous education to stay updated with the latest spa therapies and best practices in the industry.

Policies & Cancellations

What is your cancellation policy?

We require at least 24 hours notice for cancellations. Cancellations made within 24 hours of your appointment may incur a 50% service charge. No-shows will be charged in full. However, we understand emergencies happen - please call us immediately at 9345535141 and we'll do our best to accommodate you.

Do you offer gift certificates?

Yes! We offer gift certificates in various denominations. They make perfect gifts for friends and family. Gift certificates are valid for one year from the date of purchase and can be redeemed for any of our services. Contact us for more details on purchasing.

Do you have group packages?

Yes, we offer special group packages for bachelorette parties, corporate events, and celebrations. Groups of 6 or more receive 10-15% discount. We can accommodate groups with advance booking and offer a variety of services tailored to your event.